Adhering to the accumulation of years of
professional technology and manufacturing experience and excellent enterprise culture
Service hotline
0577-62602222
1. When the customer USES the product of our company to produce the quality problem, the customer receives the request for reply within 24 hours, and the service personnel shall arrive at the site within 48 hours to solve the problem.
2. If the product has a quality problem, the company shall be responsible for the refund, replacement, and the repair of the product until the customer is satisfied.
3. All expenses incurred in handling quality problems shall be borne by our company.
4, our company will provide the perfect online service system, if there is any of product including quality, use, and other related issues, you can also through the online message feedback or directly in the form of E-mail; We will give you a satisfactory reply in the shortest time.
Identification of service conditions
1. There will be quality problems during the warranty period, such as the confirmation of the product itself, and our company will provide free service.
2. There will be quality problems during the warranty period. If the customer is responsible, our company will provide preferential service.
3. After the warranty period, there is a quality problem. Our company is willing to continue offering preferential service.
1. The company shall introduce to the user the information and quality of all products of the company.
2, to provide users with product technology lectures, including product use and maintenance, assembly, product use of the characteristics of technical problems, all the user needs to provide services, the company will send the best engineering and technical personnel to customer service and technical seminars.
3. The company has a service hotline for users to answer various questions and problems related to the products. The service hotline is 0577-62602222.
Sale service
1. The main users who buy from the company will fill in the tracking card of the customer service.
2, development of new users, arrival of the goods within a week by Marketing Department telephone contact customer, ask the goods to the acceptance of the case, including whether the product quality can meet the needs of the customers, the mode of transportation, packing and other requirements of the clients.
3. New products are developed, which require the goods to be delivered to the user, introduce the products to the user, and assist the user to install and introduce the usage methods and technical requirements.
4. The key users should send the service to visit once or twice a season to solicit opinions and solve the problems raised by users